The Future of Telehealth
When I joined the ROMTech team, it was my job to improve their tele health product for all 3 user types. This included the patient, the physical therapist, and the administrator views, each with slightly varied but complexly connected user experiences and interfaces.
Taking into account an immediate pain point from their patient users that they could not read their screens, I solved their pain point by adding a new feature which allowed patients to customize the font sizes in their experiences.
After the release of this change, negative feedback stopped and it was agreed upon by cross collaborative teams for me to move on to my next job here; to apply this successful product model for orthopedic physical therapy to a new category of healthcare; cardiac.
After 6 months of planning and iterating, one of the user views may be seen in the master file image below.
After the release of this second product, I designed a package that would encompass both products equally.
From this designer’s start at ROMTech, there was no shared design system for the brand. All of the design work needed to be rebuilt from observing the actual product on the manufacturing floor, or taking an inherited Figma file and translating it to an Adobe XD file with animated interactions.
By the time I completed the above assignments, the design library I created totaled over 800 files of organized brand assets, stgyle guides, interface specifications and more to establish the brand.
And to ensure the next designer did not have as nearly a heavy load as I handled well here.